So one of my CSR's kept having this problem. I am going in and changing the weight on the only product in the cart to no avail. It turns out, that if the address cannot be verified, then no methods will show up. The CSR had a space in front of the zip code, because the customer entered it that way. Make sure the address you are shipping to validates, or the shipping methods will fail. It seems a simple PHP trim() function would have resolved this anomaly.
Good luck
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